The Australian Government are implementing the Support at Home program in response to the Royal Commission into Aged Care Quality and Safety.

The program will bring together some of the current in-home care programs, ensuring a simpler and fairer system for older people.

Support at Home will ensure improved access to services, equipment and home modifications to help older people to remain healthy, active and socially connected to their community.

The new Support at Home program will provide:

a single program for in-home aged care, bringing together some of the current programs
upfront supports to maintain independence, such as allied health, assistive technology and home modifications
new classifications levels to better meet a person’s aged care needs
reasonable prices and client contributions set by government.

The proposed new design features will be introduced in 2 stages:

From 1 July 2025, Support at Home will replace Home Care Packages (HCP) and the Short-Term Restorative Care (STRC) Programme.
The Commonwealth Home Support Programme (CHSP) will transition to the new program no earlier than July 2027.

The Federal Government are hosting an online Q&A session to give older people, their families and carers a chance to ask questions about the new Support at Home program.

The Q&A session will take place on Tuesday 27 February 2024 from 1.00pm to 2.30pm (AEDT).

The Q&A session will be hosted by Nick Morgan, Assistant Secretary of Support at Home Reform Branch.

You have the option to submit questions before or during the session.

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Support at Home program Q&A session