Plan ahead to create an age-friendly home

Another issue we are all too familiar with is financial capacity and seeking approval to utilize HCP funds to remove risks. Based on our lived experience over the last 8 years as HCP participants we have found:
1. The ability to seek approval to utilize the HCP funding is met with long approval times and completely unreasonable conditions that impose on the time of unpaid carers unnecessarily including countless emails validating and arguing the merits to requests that clearly align with the HCP funding parameters
2. That if a carer or other family member has capability to make the modification or change and merely request the materials be funded via HCP and the work does not require a “licenced” tradesperson, the request is rejected. The request and suggested solution to remove the risk is made to ensure cost effective use of the funding. Eg; I submitted a request for the cost of laminate DIY flooring totaling $250. (Incontinence reasons in order to remove carpet from bedroom and replace with flooring that would be easier and more hygienic for cleaning) request rejected and told must be done by licenced trade (there is no licensed trade required for this flooring) was forced to obtain a quote for work, cost $3140. We could not, in good concious, proceed with this as it was not a cost effective use of HCP funds. Those funds could be allocated towards other services needed. Our suggestion was even supported by the OT in writing.
3. Many of those living in their homes do not want to downsize, their homes are familiar and comfortable for them. It’s easy to say “downsize” but it’s the last thing the majority would even entertain as what would be involved in packing up a home they may have lived I. For 40+ years is unreasonable and those who rely on the pension as their main source of income, impossible. The suggestion does not consider these roadblocks.
4. In order to utilize HCP for these types of changes to remove potential risk, the time to obtain approval is beyond reasonable and often in excess of 4 months, yet the risk is present. There is little to no consideration or acknowledgement of this with providers or the Health and Safety Commission.

Without hesitation, I can attest to the fact that in 8 years, no consideration or understand has been demonstrated by Aged Care Providers or the commission. Suggesting they sell their home and move into a smaller place removes their independence, dignity of choice and does not show they are being supported with any aging related challenges. It SCREAMS we won’t support you so this is your only option if you want to maintain your quality of life and independence with support from HCP.

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